LLC "CAPITAL-ALLIANCE" in the process of providing electricity supply services, guarantees compliance with and ensuring quality standards of electricity supply in accordance with the requirements of current legislation of Ukraine, including compliance with the Procedure for ensuring quality standards of electricity supply and compensation to consumers for non-compliance National Commission for State Regulation in the Fields of Energy and Utilities № 375 dated № 12.06.2018 (hereinafter - the Procedure).
The procedure determines the list of general and guaranteed quality standards of electricity supply and regulates relations related to electricity supply in accordance with general and guaranteed quality standards, consumer protection and provision of compensation by the electricity supplier or distribution system operator (hereinafter - SRF) for non-compliance with guaranteed quality standards. customers (in case of non-compliance with guaranteed quality standards when connecting to electrical networks). Each interested person can get acquainted with the terms and conditions of the Procedure by following the link About the statement of the Order of maintenance of standards of quality of power supply and granting of compensations to consumers for their non-observance
https://zakon.rada.gov.ua/laws/show/v0375874-18#Text
In accordance with the Procedure for ensuring quality standards of electricity supply and providing compensation to consumers for non-compliance, approved by the National Commission for State Regulation of Energy and Utilities № 375 from № 12.06.2018 LLC "CAPITAL-ALLIANCE" informs about
COMPENSATION AMOUNT *
* if the legislation of Ukraine, which regulates the procedure, grounds and amount of compensation to the consumer in case of non-compliance by the supplier with guaranteed quality standards of services, changes as a result of which the information posted on the official website of CAPITAL-ALLIANCE differs from current legislation , the current provisions of the legislation of Ukraine, which regulate the procedure, grounds and amount of compensation to the consumer in case of non-compliance by the electricity supplier with guaranteed quality standards for the provision of electricity supply services, shall apply to the legal relations of the Parties.
